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PRIVACY | ACTIVE CONNECT INNOVATION

Privacy Policy

Update: 17-December, 2023
This Privacy Policy outlines how ACTIVECONNECT collects, uses, and protects the personal information of individuals ("Users") who access or use the business solution services ("Services") provided by the Company. By using the Services, Users consent to the collection and processing of their personal information as described in this Policy.

  1. Information We Collect
    Activeconnect may collect personal information from Users, including but not limited to:

    1. Contact information (such as name, email address, phone number, business address, face id, and valid id card).
    2. Business-related information (such as company name, industry, and business title).
    3. Financial information necessary for billing and payment processing.
  2. Use of Personal Information
    Activeconnect may use Users' personal information for the following purposes:

    1. Providing and improving the Services.
    2. Communicating with Users regarding the Services, updates, and important notices.
    3. Processing payments and managing billing.
    4. Responding to inquiries, requests, or complaints.
    5. Analyzing and aggregating data for statistical and research purposes.
    6. Complying with legal and regulatory obligations.
  3. Data Security
    Activeconnect implements reasonable technical and organizational measures to protect Users' personal information from unauthorized access, loss, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and the Company cannot guarantee absolute security.
  4. Data Retention
    Activeconnect will retain Users' personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. Once the personal information is no longer required, it will be securely deleted or anonymized.
  5. Sharing of Personal Information
    Activeconnect may share Users' personal information with third parties in the following circumstances:

    1. With service providers engaged by the Company to assist in the provision of the Services.
    2. When required by law, regulation, or legal process.
    3. In connection with a merger, acquisition, or sale of all or a portion of the Company's assets, subject to appropriate confidentiality protections.
  6. Third-Party Websites and Services
    The Services may contain links to third-party websites or services that are not operated or controlled by the Company. This Policy does not apply to such third-party websites or services, and the Company is not responsible for their privacy practices. Users are encouraged to review the privacy policies of those third parties.
  7. Children's Privacy
    The Services are not intended for use by individuals under the age of 16. Activeconnect does not knowingly collect personal information from children. If you believe that personal information of a child has been inadvertently collected, please contact us immediately.
  8. User Rights
    Users may have certain rights regarding their personal information, including the right to access, correct, or delete their personal information. To exercise these rights, Users may contact the Company using the contact information provided below.
  9. Updates to the Privacy Policy
    Activeconnect reserves the right to update or modify this Privacy Policy at any time. Users will be notified of any material changes to this Policy through a notice on the Activeconnect's website or via email. Continued use of the Services after such changes constitutes acceptance of the updated Policy.
  10. Contact Us
    If you have any questions, concerns, or requests regarding this Privacy Policy or the Activeconnect's privacy practices.